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FAQ


Complaints

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How do I submit a complaint?

Your feedback on our service is highly valuable and we seek to ensure that our customers are treated fairly at all times. The Complaints form can be completed and submitted online.
click here

What is the complaint’s resolution process?

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Liberty Group Limited (Reg. no 1957/002788/06) is a registered Long Term Insurer and an Authorised Financial Services Provider (FAIS no 2409).

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