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Questions about your policies


If you have any questions about the suite of Lifestyle Retirement Annuity and Preservation Funds, please contact the administrator, Liberty Life, using the contact details below:

 

Email address
info@liberty.co.za

Contact centre
Call 0860 456 789

Physical address:
Liberty Life
1 Ameshoff Street
Braamfontein
2001

Postal address:
Liberty Life
PO Box 10499
Johannesburg
South Africa
2000

 

Complaints about the Lifestyle Funds

If you have any questions about the administration of the suite of Lifestyle Retirement Annuity and Preservation Funds, please contact the Board of Management in writing using the contact details below:

 

Email address

Physical address:

Postal address:

rozanne.unterslak@liberty.co.za

Lifestyle Funds
1 Ameshoff Street
Braamfontein
2001

Lifestyle Funds
PO Box 10499
Johannesburg
South Africa
2000

 

If you have a dispute with the suite of Lifestyle Retirement Annuity and Preservation Funds and are dissatisfied with the decision, or if no decision is made, or if the decision is not communicated to you within 30 days after the question was received, you may lodge a complaint with the Pension Funds Adjudicator using the contact details below:

 

Johannesburg

Address

Phone and Email address

Web site

The Pension Funds Adjudicator
P.O. Box 580
Menlyn
0063

Tell: +27 12 346 1738 or + 27 12 748 4000

Fax: +27 86 693 7472

E-Mail: Enquiries@pfa.org.za

www.pfa.org

 

 

 

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​​​ Liberty Group Limited - an Authorised Financial Services Provider in terms of the FAIS Act (Licence no 2409)​